2026 Programme
Personal Development
PErsonal Development zone
09:30
WHAT TO EXPECT FROM COACHING
A quick touch-base for all those who have booked a free 1 to 1 coaching session. Our coaches will explain what to expect, what is possible to achieve within your 30 minutes and importantly what coaching isn’t and you should not expect.
09:30 - 09:45 • Friday 15th May
Personal Development Zone
11:15
11:15 - 12:00 • Friday 15th May
Workshop, Personal Development Zone
How to be Confident
Confidence is something that can be cultivated. Projecting it effectively is a skill – and in high-pressure, high-visibility industries like live experiences, it can mean the difference between being heard and being overlooked.
In this empowering introductory workshop, leadership coach Helen Tovey will explore what confidence really means, share neuroscience‑informed, practical approaches to building it, and introduce useful tools for communicating with impact so you can take space and show up with authority in rooms that matter.
Expect a warm, practical and reflective session that offers a clear framework and realistic takeaways to help you build confidence that lasts.
12:00
COFFEE BREAK
12.15
EMotional Culture Mapping
12:15 - 13:00 • Friday 15th May
Workshop, Personal Development Zone
In the live experience economy, culture isn’t just a HR concept. It is the fuel that powers creativity, collaboration and high performance. Emotional Culture Mapping is a practical framework that helps teams understand not just what they do, but how they feel when they do it – and why that matters.
This session will explore how identifying the emotional drivers within your team can radically improve communication, trust and motivation. You’ll learn how to uncover the emotional ingredients that shape your culture, how to spot the gaps holding your team back, and how to design a culture that supports bravery, accountability and connection. Expect a highly interactive workshop that translates emotional intelligence into tools you can use immediately with your teams and stakeholders. Because when people feel better at work, they work better.
13:00
lUNCH
14:00
SALE ISN't A DIRTY WORD: HOW TO SELL TO ANYONE (WITHOUT THEM KNOWING IT)
14:00 - 14:45 • Friday 15th May
Workshop, Personal Development Zone
Across theatre, events and experiences, the word “sales” can make even the most confident professional shrink. But selling is simply the art of influence – and every marketer, producer, freelancer and leader is doing it every day, whether they realise it or not.
In this practical, myth-busting workshop, Mandy Cresswell will reframe what selling really is and teach you how to do it in a way that feels natural, ethical and effective. You’ll learn how to read people quickly, tailor your communication style, build instant trust and guide conversations that lead to action.
Whether you’re pitching an idea internally, securing a partner, negotiating fees or simply trying to get a yes, this session will give you the tools to be more confident, persuasive and impactful – without ever feeling like you’re “selling”.
14:50
THE ART OF GIVING AND RECEIVING FEEDBACK
14:50 - 15:35 • Friday 15th May
Workshop, Personal Development Zone
Feedback is one of the most powerful tools for growth, yet across our industry many people still carry the legacy of being shouted at, embarrassed or undermined in the name of “standards”. It is time to move on from outdated, harmful practices and build a culture where feedback fuels development rather than fear.
In this practical and compassionate workshop, Ruth Redding will explore what healthy feedback really looks like – and how to give it and receive it with confidence, clarity and respect. You’ll learn how to structure conversations that motivate rather than shut people down, how to separate behaviour from identity, how to manage emotional responses, and how to ask for feedback in ways that accelerate your own performance.
Whether you’re leading teams, part of a team, managing clients, collaborating with agencies or working with senior stakeholders, you’ll leave with tools to create psychologically safe environments where people feel seen, supported and able to do their best work.
15:35
Fresh Tea and Biscuits served
15:45
to be ANNOUNCED…
15:45 - 16:30 • Friday 15th May
Workshop, Personal Development Zone